1st Central is a car insurance provider that offers a range of policies that cover both comprehensive and third-party, fire, and theft. The company has five policy types – 1st Central Value, 1st Central, 1st Central Legal, 1st Central Plus, and 1st Central Premier – each offering different levels of cover.
Cost
1st Central Premier car insurance offers comprehensive cover for drivers, including courtesy car, critical shell, driving abroad, and accidental damage. Customers can also add RAC breakdown cover and legal expenses to their policy for an additional cost. These extras can make a real difference to the overall cost of your policy, so you need to ensure that the policy you choose has all the features you need.
The company has been around since 2008, and its employees work out of four locations – Guernsey, Gibraltar, Sussex, and Manchester. It aims to make buying a new car insurance policy as simple as possible for its customers, and they offer excellent customer service. They were awarded an average score of 4.5 out of five by Trustpilot in the summer of 2020, based on 14,759 reviews. They have fewer complaints than the national average and receive an excellent consumer satisfaction rating from the Financial Ombudsman Service.
Cover
1st Central Premier Reviews provide customers with the information needed to make an informed decision on which policy is the right one for them. This insurance company has an impressive number of positive customer feedback ratings, and they have received a 5-star rating from the independent financial review service Defaqto.
The company offers a range of car insurance products, including comprehensive cover and third-party fire and theft cover. Each of these policies includes valuable features such as courtesy car cover, critical cover, and driving abroad. RAC breakdown cover and legal expenses cover can also be added to these policies for an additional cost.
1st Central has a reputation for providing affordable car insurance and is committed to keeping its prices competitive. The team at 1st Central constantly monitor industry trends to ensure they can provide their customers with the best deals. The company also uses technology to spot suspicious behaviors in the application and claims process, which helps keep their premiums down.
Customer service
Founded in 2008, 1st Central Premier is a renowned car insurance company. It offers a range of products, from standard policies to multicar options, and all have Defaqto 5-star ratings. This is a great sign for those looking to find a competitively priced policy. However, you should always check the Ts&Cs to see what is covered and what isn’t.
With a focus on customer service, 1st Central is dedicated to providing the highest support possible. This includes an online account that allows you to review your policy documents, update your details and manage your cover 24/7. Likewise, the brand also has a dedicated call center and a 24-hour claims line that is available for any queries or concerns you may have. Furthermore, the company is committed to supporting a variety of charities and takes part in a variety of fundraising events, including bake-offs, bike rides, skydives, and abseiling competitions. Lastly, the company is dedicated to taking care of the environment through regular beach clean-ups and a green business scheme.
Value for money
1st Central Premier reviews have rated the company highly and have highlighted the excellent deal that their products offer. The car insurance provider is committed to providing affordable prices, and they have a team that constantly monitors market trends and adjusts pricing accordingly, helping to keep premiums low. This is one of the reasons why they’re a popular choice among customers.
1st Central offers a range of policies, including comprehensive and third-party, fire, and theft cover. They also have several add-ons to their standard procedures, such as breakdown cover and legal expenses cover. They have recently partnered with the RAC to incorporate their roadside breakdown cover into its Premier and products. However, customers should always check their Ts&Cs before purchasing. In addition, 1st Central Premier customers can access their policy documents online and make changes to their details in the MyAccount section of the website. This is all part of the company’s commitment to a good customer experience.