National General is a company that offers different types of insurance. These policies include auto, home, RV, and motorcycle insurance. This company is recommended for its many positive attributes. The benefits, cost, and customer service are just a few areas where this company stands out in the industry.
Benefits
National General is a well-reviewed insurance carrier that offers fantastic member benefits. The company is BBB accredited and responds to client concerns quickly. The company also provides regular communication with clients. As a result, clients rarely complain about the claims process, payment, or customer service. National General also offers flexibility in premiums and plans. Customers can also see their health records and identify healthcare providers near them.
Customers can learn more about this insurance company by visiting its website. This website offers insurance comparisons that will help them determine which company offers the best policy for them. National General also offers a variety of other perks, including Gold Medal repair shops, which guarantee that all auto repairs will be made in the event of an accident. The company also offers an SR-22 filing service.
National General’s online presence makes it easy for customers to navigate and make claims. The company also offers telemedicine services to consult with doctors 24 hours a day. The Better Business Bureau also accredits the company. In addition, its customer service and responsiveness have won the company high praise.
Costs
The National General accident and health insurance company offers a variety of affordable insurance packages. These plans typically feature low coinsurance, low application fees, and generic prescription drug coverage. The Better Business Bureau also accredits them. Clients have few complaints about the company’s payment practices and claim filing process. In addition, National General offers flexibility when it comes to premiums and plan design. Some policies have deductibles as high as $10,000.
Customers have relatively low expectations when navigating the company’s website. There are a few ways to contact the company – you can call or email the company. There is also a chat option on the website. However, finding specific information regarding a particular policy may be difficult. If you need help filing a claim, contact a National General agent or independent insurance agency.
One of the benefits of choosing National General is their guarantee for satisfied customers. They will refund your deductible if you’re unhappy with the service you receive. National General also offers perks with its SmartServices package. SmartServices includes roadside assistance and rental reimbursement. SmartDrive is a more sophisticated version of rental reimbursement, as it provides coverage for rental cars much like your own.
Claims satisfaction
When searching for reviews about National General accident and health insurance, it is best to look at the Better Business Bureau’s complaint index. The company has received an A+ rating in the last three years, which means it is creditworthy. In addition, National General has a high score with the Better Business Bureau, with an average rating of 1.73 stars. There are also a few other good reviews for National General, including the fact that the company responds to customer complaints quickly and regularly. Furthermore, National General has received a high score from WalletHub and Clearsurance, which indicate that it is above average regarding customer satisfaction.
National General has three membership tiers, each offering varying service claim limits. However, it is essential to consider that the company receives many customer complaints. The number of complaints filed against the company and its subsidiaries are more than double the national average. However, the company receives an average score from the NAIC, which means that the number of complaints filed by policyholders is a bit above average.